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Arik Air

June 28, 2013, 10:12 pm
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Website: click here


**Tell us what you think of Arik Air! Was your experience different? Did you like it? Hate it? Would you recommend to a friend? Be social!! Rate your experience using the rating scale below & share your personal experience via the comments box. :)



Below is a truncated version of this write-up. We will post the full review in the blog section shortly.

Review provided by Great A.


Couple of months back I flew from London to Abuja with Arik Air. The flight was beautiful and the flight attendants were kind and understanding. I have to say my experience on that flight was better than that of Virgin, British Airways and KLM.

Once we arrived Abuja, everything changed. The flight from Abuja to Lagos was a disaster. My flight was delayed, the flight attendant was disrespectful and the rush at the airport was just absurd.

Something astonished me with my arrival at the Abuja airport compared to while I was in London. In London the Nigerians there maintained a straight line queue, they were peaceful and calm. However in Nigeria, with these same people (and some new faces), there was no such thing as a queue, just a screaming and angry crowd.

One particular lady in Abuja had about 5 boxes and was clearly carrying more than the allowed amount. A white man asked her how she was going to get all those boxes in, she simply told him not to worry about that. The foreigner simply smiled. The white man was not surprised. He was also talking on the phone and said something like "I am trying to teach these Nigerians how to stay in a queue". Now think about that....

Back to Arik. As a paying customer, I'd have really appreciated it if Arik Air took control of the chaotic situation that ensued at the Abuja Airport. Also, the customer service skills exhibited by the Arik Air reps at the Abuja airport were really subpar. I don't know if this is a training issue, but something really needs to be done.




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Nubian Belle

June 30, 2013, 7:04 pm
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Address: Block 51, Flat 7, Kosofe Street, Dolphin Estate Ikoyi. Lagos, Nigeria
Website: https://www.facebook.com/nubianbelle1
Operating Hours: verify with management

**Tell us what you think of Nubian Belle! Was your experience different? Did you like it? Hate it? Would you recommend to a friend? Be social!! Rate your experience using the rating scale below & share your personal experience via the comments box. :)





Review by Dami O

So I first heard about “Ankara” bags from the CEO of Nubian Belle Fashion. Though skeptical, I visited her store and fell in love with the use of African fabrics on bags. One in particular caught my eye and I purchased it for about 8k. I've received numerous compliments and stares because of that bag (not complaining :D). Nubian Belle offers great products (i.e. good balance of durability vs. cost) and the amazing part about this store is that they have so many products designed with African fabrics, which makes each item unique.

Some Nubian merchandise below. The bag I got in the the first picture to the left, the 3rd(red and green with circles) counting from the right...


The store also sells red carpet dresses, cocktail dresses, evening wears, shirts, skirts, shoes, bags and accessories, etc, and offers a range of fabrics from linen prints to embroidered silks, lace etc. Each design is unique and limited so it’s not for everyone’s closet (talk about exclusivity, *wink*). I find Nubian Bella to be affordable, and really appreciate the guaranteed quality of their products. To top it all up, their customer attendants are warm, inviting and friendly.

Visit  NUBIAN BELLE today and thank me later :)








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TECNO MOBILE NIGERIA

June 30, 2013, 7:33 pm
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Address : 19, Olowu Street, Ikeja, Lagos. Nigeria.
Operating hours: 8am - 5pm
Phone: +23418821234
Facebook: Tecno Mobile Nigeria
Twitter: @tecnomobileng

**Tell us what you think of Tecno Mobile! Was your experience different? Did you like it? Hate it? Would you recommend to a friend? Be social!! Rate your experience using the rating scale below & share your personal experience via the comments box. :)





Review by Stephen Echepops

Tecno Mobile Nigeria is one of the mobile phone companies running in Africa, especially in Nigeria. Back then, Tecno was seen as a china phone but right now they have really rebranded.

Tecno Mobile is winning the smartphone war in Nigeria, they are taking over the mobile phone market in Nigeria with their new range of Android smartphones.

Android phones are really coming up in Nigeria, most people now prefer using an Android phone to the popular Blackberry devices, yes, 'everybody dey port o' :D

Tecno's android phones are so affordable, for example, the Tecno N3, this was the first to hit the market. It's a 3G dual sim smartphone, with a full touch screen of 3.5", it has bluetooth, wifi etc. And it just cost N12000. Yes it also has instagram!! There are other devices such as Tecno P3, It runs on the Android Gingerbread OS.

Tecno N7, Q1 and D5 runs on the Ice cream sandwich OS, it also has all the features of a smartphone and indeed very fast in terms of browsing speed. All the Tecno android smartphones come with a free 8GB memory card. Wow!!! Tecno N7 costs N30,000, Tecno Q1 costs N17000 while D5 costs N14500. At this point, I told my friend very soon Tecno will make a Jelly Bean OS phone, he doubted me. Now, the deal has been done.

The lastest Tecno smartphone in the market now is the Phantom A1, Tecno F7 and this awesome device runs on the Jelly Bean 4.1 OS!!! Woow!! This phone can be compared with the Samsung Galaxy phones. I must tell you, this F7 is really awesome. It has a 8.0MP camera with LED flash, it also has a front camera. Yes Tecno skypes!!!! A 5.0 inch capacitive touch screen, up to 21mpbs downloads speeds with 3G!! Wifi, bluetooth, 3D games. Everything is on this smartphone and it just costs N35000. Pls visit a Tecno shop today and get one of their Android smartphones!!! This is good quality!!! Keep calm and get a Tecno Android smartphone today!






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Bukka Restaurant at Transcorp Hilton, Abuja

June 30, 2013, 7:36 pm
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Picture of Bukka Restaurant from Transcorp Hilton website

Address: 1 AGUIYI IRONSI STREET MAITAMA, ABUJA, 900001, NIGERIA
Tel: 234-708-060-3000
Fax: 234-9-904-4025
Website: click here
Operating Hours: Sun-Sat, 6:30a-10:30p (verify with management).



**Tell us what you think of Bukka Restaurant! Was your experience different? Did you like it? Hate it? Would you recommend to a friend? Be social!! Rate your experience using the rating scale below & share your personal experience via the comments box. :)



Review provided by Queeneth Ben

In my family, it is safe to say that going to Abuja for the weekend during the summer is a norm. As far back as I can remember, we all (my folks, my two sisters and I) spent our last weekend together at Transcorp Hilton, Abuja, before going back to our respective schools. I remember my very first time there; I was really young and because I was from a small and under developed city, which I had not left much, the Transcorp building was the most beautiful building I had seen. My exact words were ‘Perfection at its very best’.

A few days back, on a very stressed note + after all the hassle at the British Embassy in Abuja, I decided to treat myself to a three-course meal. Transcorp Hilton being virtually the only place I know in Abuja, I took a taxi there. On getting there, I had to go through very stern security check, although it was inconveniencing, the staff were extremely polite about it and its better to be safe than sorry. I am sure we all know about the boko haram crisis.

When I eventually got in, the Bukka restaurant was right in front of me, so I just walked straight in. The waiter with a huge warm smile on her face said, “Madam, you are finally back, we have been looking forward to seeing you this summer”, and I smiled. Although they were busy, it did not take her long to find me a place to sit and I must say, my view was spectacular.

I picked up the menu, and making a choice on what to eat is one of the hardest things I have faced in life, lol. They had all sorts of delicacies on that menu, ranging from the traditional akpu and afang soup to continental dishes like Chorizo carbonara with catalan market salad. I remember the name because I made enquiries about the dish, just to find out it was just pasta.

Because of how hungry and stressed out I was, I decided to stick to the traditional dishes. For starters, I had goat meat pepper soup and bread, for main I had akpu and afang soup and for desert a fruit platter. The meals were so good, very spicy, served in a very attractive manner and they came much faster than I had expected.

All in all, the service was fantastic. The staff were very polite and gave the impression they were very happy working there. The only down about everything, was the cost of the meal. It was outrageous, but every other thing was perfect, like I said earlier, perfection at its very best.

In conclusion, if you decide to spoil yourself, there is no better place than Bukka restaurant.

P.S – Sorry, I did not take any pictures, I was too hungry all I could think of was eating. I was able to get a picture from the web of the setting of the restaurant.




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JUMIA SALES!!!!

July 3, 2013, 6:49 pm
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UP TO 70% OFF ALL ITEMS @ JUMIA.COM.NG

Jumia is having a 1 year sale!!! We don't know when its ending, so hurry up!!!! Click here: Jumia 1 Year Sales.


BE SOCIAL. COME BACK TO REVIEWNAIJA AND SHARE YOUR EXPERIENCE
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Graceland Medical Center

July 4, 2013, 1:29 pm
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Location: Kilometer 4, LASU-Isheri Expressway, Opp. Jakande-Iba, Housing Estate, Iba town, Lagos. Nigeria
Phone: 08033038626, 07025338480, 014817326
Working Hours : 24hrs

Please verify above info with management. ReviewNaija has tried to contact them but we haven't received any response yet.

**Tell us what you think of Graceland Medical Center! Was your experience different? Did you like it? Hate it? Would you recommend to a friend? Be social!! Rate your experience using the rating scale below & share your personal experience via the comments box. :)






Review by Nonso A

Sunday May 19th, 2013 was the day I nearly died. I know what you're thinking. Calm down, its not as bad as it sounds.

2 weeks before I was at Rooftop Chinese restaurant Lekki - the review for that one is another story. On my way back, there was a noise maker in the bus (sadly, I don't own a car :( ). By noisemaker, I mean those people who board buses to sell wares and keep screaming at you to buy their stuff all through the journey.This particular woman was selling one "gbogbo ni se" sachet that is supposedly a good toxin cleanser. For some stupid reason, I bought 3 sachets (I think she used jazz).

On the19th of May, I finally took 1 sachet exactly as directed.

5 mins later, I had to use the toilet (which is supposedly how the drug works).
15 mins later, I was back in the toilet!
30 mins, and I felt dizzy and weak with a pain in my stomach. I couldn't eat anything.
1 hour later and I had these sharp pains in my stomach. I puked. I was in so much pain, I literally thought I was gonna die! Mumsy quickly rushed me to GMC in our neighbour's car (SMH at Mumsy for not knowing how to drive).

The first thing I noticed on walking in was the CROWD. After buying a card, a nurse checked my temperature, height etc and we had to wait to see the doctor. We waited for over 90mins! And to make things worse, I'd left my phone at home so I couldn't even browse or chat :(

The amazing thing was how non-chalant the nurses appeared, just slowly working like worms, as if nobody was waiting. I still don't understand why a big hospital like that would have only 1 doctor on seat at any given time, meaning someone on the verge of death would probably die if they were taken there :-l

While waiting, I had to use the toilet to "blow" my nose. Lo and Behold, there was NO TISSUE in the restroom!!!!! :-s(SMH) What sort of hospital doesn't keep tissue in its toilet??? Meanwhile, certain people who came in after us were jumping the queue, and saw the doctor before us.The nurses weren't even bothered!

We FINALLY got to see the doctor. After examination, he asked me to try eating again and if I didn't puke, he'd give me some drugs to take home, but if I puked again, I'd have to be admitted. I hadn't been to church in a month, but I prayed in ALL the languages I know (English, Igbo, even pidgin). We were directed to their kitchen, but the cook was nowhere to be found. She showed up after 20mins and all they had was rice. We still had to wait for her to fry plantain and warm the stew. Thankfully, I ate without puking, went back to the doctor (trust mumsy, she sef jump queue). We got our prescription and headed to their pharmacy where we waited for another 30mins because the nurses were too busy gisting. I was more than happy to FINALLY leave at 4:30pm having spent the WHOLE day at GMC.

If you have an emergency, DO NOT for any reason go to GMC. If anything happens, you're On Your Own (OYO). They definitely need to work on their timeliness and speed. Sadly, I couldn't get any pictures of their toilet, crowded waiting room or kitchen because I wasn't with my phone :(





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TAAFOO.COM 1K SALE!!!!

July 4, 2013, 2:03 pm
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Taafoo.com is having a 1k sale now!
  Click here to visit their site. It ends on the 6th of July, so HURRY!!!!

PS - Please be social! Come back to ReviewNaija and share your experience... :)


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The E-Centre

July 4, 2013, 9:09 pm
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Address: 1-11 Commercial Avenue, Yaba, Lagos, NIGERIA
Tel: n/a
Website: n/a
Operating Hours: n/a


Please send ReviewNaija updates if you have any contact info for The E-Centre.

**Tell us what you think of The E-Centre! Was your experience different? Did you like it? Hate it? Would you recommend to a friend? Be social!! Rate your experience using the rating scale below & share your personal experience via the comments box. :)




Review by Olanrewaju Olatunde 

The E-Centre, located at 1-11 Commercial Avenue, Yaba, Lagos was launched on Thursday, 13th of November, 2008. It was a memorable day and it was quite significant because it marked the beginning of the decentralisation of big shopping malls, Cinema Houses and hangout spots in the great city of Lagos.

This modern edifice designed to international standards with perfect acoustics plays host to several notable outfits which include Domino Mall, Ozone Cinemas, Koko Lounge, Chicken Republic, Mozaya, First Bank, MTN and Etisalat. It was an Olympus in the making and rightly said, it was the main destination for the mainland residents for its proximity to their homes during any of the national or religious holidays.

But then after a four and a half years journey through time, Olympus had been hit and seemingly fallen. Some blamed the Nation’s Economy, others said it was a factor of geographic location; I call it poor-management. The E-Center, a landmark, an outcome of the culmination of several years of research, and the collaborative effort of foreign consultants and technical advisers had become a victim of the menace called poor-maintenance - a fruit of poor-management. The building has lost its paint, the bouncers at the gate would ask for alms and the 2 elevators for your vertical journeys seemed hazardous. It lacked finesse; it looked dirty and sometimes had a stench. Decadence had crept in and it was visible in every corner, it was like a disease that clung to every inhabitant. And yes, the Gents, my bowels would rather endure than be relieved of their content, can’t say much for the ladies except for the unpalatable ambiance that surrounded its entrance.

Now it feels less of a fun spot, only worthwhile activity was seeing a movie and the auditorium had an odour that suggested they are in a constant battle with pests. Olympus has lost its sophistication regardless of the creation of a much needed car park, a car park that only matched the structures ailing state. But then Olympus still has potential and can be revived if only the investors and management would take proactive and reactive measures to give this seemingly beast its beauty and shine again.






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Oando Plc

July 4, 2013, 9:47 pm
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Location: No 2 Ajose Adeogun Street, Victoria-Island, Lagos. Nigeria
Tel: 234-1-2702400
E-mail: info@oandoplc.com
Website: click here

**Tell us what you think of Oando Plc! Was your experience different? Did you like it? Hate it? Would you recommend to a friend? Be social!! Rate your experience using the rating scale below & share your personal experience via the comments box. :)







Review by Olamide Ariyo

It was the first working day of the third week of the month of February 2013. I had left Benin-City, Edo state where I study Petroleum Engineering for Lagos state. A journey I embarked on for the purpose of getting corporate sponsors for my group’s cancer awareness programme. I got to Oando Plc at No 2 Ajose Adeogun street in Victoria-Island at about 10:35am. As nervous as I was, I approached the entrance with fever-pitched excitement, “Lord help me” was the mantra playing in my head.

I could see through the glass-door a tall man clad in military uniform approaching the door from inside. We both got to the door almost at the same time, he then opened the door for me so I could go in first before he got out. I didn’t buy it, but I said thank you fearfully because of the somewhat general mind-set about military men being boorish and aggressive people, and owing to the fact that I have seen some of them humiliate bus-drivers a couple of times, nothing less ought to be expected of me. The interior was cool, beautifully designed and it made me feel relaxed and a little less nervous. Just when I thought my Military-encounter-episode was over, my gaze met five soldiers sitting at the reception. I looked around to see if there was a non-military receptionist but didn’t find any, then creative visualisation sets in, I started seeing horse-whips of different sizes in their hands, I saw all sorts of marks and welts all over my back but I had come too far to wimp out, besides I would let my group members down if I did.

So I summoned courage, feigned confidence and walked towards them, but slowly with the fear of hitting a nerve. One of them left as I approached their desk and it felt oddly soothing, they had reduced to four. One of the four was on his own looking around, another was filling something that looked like a form, the other two soldiers were quietly chatting with each other. To my surprise, they all looked up at me with a wide grin, but I was too scared to return it. They even welcomed me before I could say ‘good morning’. They were nice but I didn’t buy it. I told them what I came for with a slight quiver in my voice.

While I was explaining my purpose of visit to these two soldiers, one of them received a call from their superior commander. I could hear the superior commander asking him some questions, but he couldn’t concentrate. “He must have taken kain-kain”, I said to myself. To my surprise the superior commander told him to go and get something to eat, that he sensed hunger must be the reason for his lack of concentration, “that’s a nice man”, I said to myself. He hung up, rose to feet and led me to the elevator, then he kindly told me to go to the fourth floor, but still I didn’t buy it. I was still sceptical about their kindness. Soldiers are wicked people as long as I was concerned, I just felt like it was my lucky day. So I decided I would wait a while to see how they will treat any visitor that comes in on my way out of the building.

I got to the mail-room, met about five women and two men working on their computers. As I opened the door, the first lady I saw smiled and welcomed me, she then directed me to the lady in charge of receiving non-I.T letters after I had told her what I came for. I submitted it, thanked the two of them and left for my next mission in the building. I had used up to two minutes in the mail-room, I checked my wrist-watch for time, time was 10:45am. “Not bad, I still have time”, I said to myself. So I got downstairs, then I stood in a corner where I could get a clear view of the activities at the reception and I started counting my letters just to be busy. Luckily for me, a woman came in right in time with her toddler-daughter, I watched as she walked towards them and they greeted her. The soldier who was busy filling a form when I came in did a little bantering with the little girl. The soldier that directed me to the then elevator stood up and lead her to the elevator. By this time I was already through counting my all the letters , he saw me in the corner where I was spying and said “my oga did you get the mail-room?” I said "yes, thank you very much sir." "Don’t mention" was his reply.

“Did he just call me oga?”, I said to myself once again. It was surreal, a military man called me oga, I felt like I was the GCFR. By this time I knew I should be on my way already, I said thank you to the soldiers at the reception as I walked towards the exit, they replied “you are welcome, have a nice day”.

“Oh it’s a fiendishly nice day already”, I said to myself.

It was such an auspicious way to start my day. So I left the corporate head-office of Oando Plc, then I went to five other companies on that wonderful royal day. At the end of the day it was obvious Oando Plc rendered the best customer service compared to the other places I went to. Even though my sponsorship request was not accepted, I was glad I went there. I relished every moment as short as it was. They showed that not only could they protect the building, they could also add to the value of the company. Oando head offices' receptionists will definitely give the receptionists of the biggest hotels in Lagos a run for their money.

Their attitude makes me feel as though I owe the Nigerian Army a ginormous apology, maybe I should just join them.

God bless Oando Plc, God bless the Nigerian Army.


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Integrated Corporate Services Limited (ICSL)

July 4, 2013, 10:39 pm
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Location: 6, Olusoji Idowu str. Ilupeju, Lagos. Nigeria
Tel: 017742211, 012801547
Website: click here

**Tell us what you think of ICSL! Was your experience different? Did you like it? Hate it? Would you recommend to a friend? Be social!! Rate your experience using the rating scale below & share your personal experience via the comments box. :)




Review by Emmanuel F

I am a Computer Science graduate of Yaba College of Technology, 2010 set. I fall in the category of those who believe that unemployment is the quickest way to exhaust the knowledge of schooled graduate youths of Nigeria. I believe in having a job to do every now and then either full time or part time, primarily or secondarily, as a contract staff or full-time staff. And ICSL is the answer to increasing one's opportunity of having a job in Nigeria.

ICSL is a leading outsourcing services provider that offers a range of services from human resource solutions to fleet management. ICSL serves both small medium scale companies as well as large corporate companies. ICSL, being a Human Resource Management company, provides services like staff management, professional resourcing, talent management, fleet management, e-services etc (check their website for more details). As such, ICSL builds a relationship with applicants (proposed employees) as well as recruiting firms (proposed employers), thus helping applicants manage their career over a number of years and assisting firms in meeting their talent recruiting goals.

My Experience: I was introduced to ICSL by my sister who happened to be a graduate from my alma matter. She has been doing quite ok working with Gtbank (as a contract staff though), a job she got through ICSL. My interest in ICSL peaked in November 2012. I had stayed at home unemployed for five months and was almost falling out of category of people of my belief (i.e. category of people who believe that unemployment is the quickest way to exhaust the knowledge of schooled graduate youths of Nigeria). I was asked to just try ICSL out. I was a bit hesitant at first because I had tried other recruitment agencies with no results, but results from my sister’s experience kind of made me think twice. I went to the ICSL Illupeju office eventually on a fateful morning. I submitted my CV as requested, and was asked to wait for an invite for an assessment test from them.

At my first visit to the office I met some ICSL staffs who spoke very highly of the company. I found that:

  • ICSL Human Resource Management cuts across diverse sectors of the economy like Banking and Financial Services, Manufacturing, Information and Communication Technology, Oil and Gas, Aviation, etc. 
  • They accept Olevels, ONDs, HNDs and BSCs as well.
I was also told that if I was interested in a job with ICSL i.e working as a staff of their company I should send my CV to their email: resourcing@interatedcorporateserviceslimited.com.

The invite for the assessment test came early December. I went to the office and did the test alongside other candidates. The results came out and thank goodness I passed.

Few months later I was called to go for an interview at Stanbic IBTC Pensions Managers LTD, Victoria Island, Lagos. After the interview, I was selected out of three interviewed applicants. I worked with Stanbic IBTC Pensions Managers LTD as a Customer Service Executive on contract basis for three months. I was invited to extend the contract with Stanbic IBTC but because I was getting other invites from ICSL, I decided not to extend the contract, but rather gain more experience from other companies. So to apply for another job, I visited the ICSL office again (which I discovered is now at 6 olusoji idowu str., no longer at gbolade street ). I was told that they no longer accept physical copy CV's, that now you must either apply online or send CV's to resourcing@interatedcorporateservices.com. I was told that I’ll need to update my data with them by filling an update form. I did this just few days ago, and was called to resume immediately at Procter & Gamble Nig Ltd Ikeja as a Regulatory Professional Relations Officer. Mmn! Yea, I got another job just days after concluding the other one. I collected my letter at ICSL office and filled a staff Resumption approval form to begin a new job.

Directions to ICSL: Coming from Maryland on Ikorodu road, after passing the anthony brt busstop, take the turn by olubode house. After that take the first turn on your left and move straight down the street. That's Olusoji Idowu Street.

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Lagos University Teaching Hospital (LUTH)

July 5, 2013, 12:53 pm
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Location: Lagos University Teaching Hospital, PMB 12003, Idi-Araba, Surulere, Lagos, Nigeria.
Email: cmd@luthnigeria.org, da@luthnigeria.org, info@luthnigeria.org
Tel: +234-1-8713961, +234-1-8777845
Accident and Emergency Tel: +234-1-8716801
Ambulance Tel: +234-70-28127369
Labour Ward Tel: +234-1-8789105
Blood and Haematology Tel: +234-1-8793049
Enquiries Tel: +234-1-8716810
Website:click here

**Tell us what you think of LUTH! Was your experience different? Did you like it? Hate it? Would you recommend to a friend? Be social!! Rate your experience using the rating scale below & share your personal experience via the comments box. :)



Review by A. U

The Lagos University Teaching Hospital (LUTH) is a Federal Government owned tertiary health care provider located in Idi-Araba, Surulere Lagos. It is one of twin organisations (alongside The College of Medicine of the University of Lagos) established by the Federal Government of Nigeria for the education and training of medical personnel (undergraduate and post-graduate) as well as for providing specialised medical care for patients.

This is a two-fold review of my LUTH experience as a Medical Student and as a Patient.

LUTH employs thousands of workers and they range from the highly specialised consultant doctors to cleaners, and all work in tandem to ensure that the patient has a memorable experience during their treatment and rehabilitation in the hospital. But Alas! The experience, while always memorable, isn’t always savoury and thus to the common man, the hospital is a recipient of mixed reviews.

Some believe that LUTH is the pinnacle of Nigerian medical science and thus is Nigeria’s last beacon of hope to the ailing and to the deathly ill. Well, that belief isn’t entirely unfounded as LUTH currently boasts, by a wide margin, of the highest amount of specialist doctors in any Nigerian hospital and thus patients are guaranteed knowledgeable professionals in their search for resolution of specific illnesses. Others believe LUTH to be the devil’s own receptacle, hence the saying; “You only go to LUTH for treatment when you are ready to die”. To the average observer of the Accident and Emergency department of LUTH, which is often the main point of entry into the hospital, there appears to be an awful amount of death going on as every other half-hour, you see a corpse getting wheeled out and all you see is either the bustle of the relatives of those hanging on to life by a thread or the sorrow of relatives who have just lost a loved one. The truth about any hospital is that not all the patients that come in are going to leave alive and what every hospital does is to maximise the chances of survival of their patient.

At LUTH, there's the caste system of seniority with each level being firmly under the next; Consultant, Senior Registrar, Junior Registrar, House Officer, Medical Student. Doctors go on rounds (in groups) everyday, checking up on each patient that has been placed in care of their units but due to the sheer amount of patients remitted to each unit, these doctors are unable to spend more than just a few minutes at each patient’s bedside. All they check for are the basics; stability of the patient, improvements or new devolvement and then they make their comments in case notes. The Consultant Ward rounds are worse as most Consultants are more interested in discussing the patients and ‘tackling’ the knowledge of the junior doctors, as opposed to actually checking up on the patient. So what a Consultant round often yields is just a confirmation of the observation of resident doctors and nothing more. At night, there often are doctors from each unit ‘on call’ in each ward but in reality, only a House Officer is present and this persons sole job is to disturb his superior only when the patient’s case has gotten out of hand and often at death.

There is the Bureaucratic Inter-departmental passing of the buck in which various departments or units (especially those at loggerheads) constantly reject patients referred to them or dally in their acceptance of such referrals. There's also interdepartmental conflict (what a lay man would relate to as friction). Take for instance, the ward rounds. During these rounds as a student, you get to witness this friction on first hand basis. A practical example can be seen in a case of an accident victim. The consultant instructs that the patient should be ambulated (start walking re-education) and the physiotherapist who specialises in this area insists that the patient isn't fit to start walking. Both practitioners end up confusing the patient.

Nurses are not exempt from this practice as you often have nurses who conclude that their patient’s moans of pain and discomfort are just a ploy to get attention (duh, that’s why they are in a hospital). So the nurses busy themselves chatting away while their ‘attention-seeking’ patients slowly moan to their deaths then there is the rush of ‘writing memos’ which are simply devices of absolving themselves of blame in a patient’s death. Most patients don't even know that there's something called Rights and Responsibilities of the patient. These patients are left at the mercy of the medical practitioners, who are not to be blamed most times because of the swamp of patients in their care and degenerating facilities available for patient care.

Patients of the hospital often accuse their care-givers of negligence, however, the LUTH employees counter this accusation with the argument of being effectively under-staffed. Take for instance, the average ward which contains 28 beds, most of which are occupied by critically ill patients who require much attention. Such a ward is manned for most of the day by 4 nurses who are then required to use their discretion in deciphering which patients to attend to and at what time.

My own first hand experience as a patient in LUTH: On this particular day I had this deep cut on my foot from a broken glass. I was rushed to Accidents and Emergency and on getting there, the nurses totally ignored me with the excuse that the nurse meant to attend to me wasn't on her work post. I spent close to 2hours before I was attended to (not regarding the fact that I am a Medical Student). This definitely shouldn't be the case in a prestigious hospital like LUTH. It is called Accidents and Emergencies for the intention of all cases passing through to be treated as emergencies.

When all is said and done, LUTH is one of the major health providers in the country and I must say that I feel privileged having had the LUTH experience. Like every other organisation, LUTH is subject both to the advantages and the disadvantages of having human beings work together in tandem towards a common goal and these disadvantages, in my opinion, are more magnified at LUTH as the the doctors are highly cerebral, well-read people with huge egos. The organisation is just a potpourri of egos where each department’s sole goal is to prove themselves better than the next and not necessarily to help their patients attain good health or get better.



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Saving Baby Raymond: Duro Soleye Hospital vs Osuntuyi Medical Centre

July 7, 2013, 3:58 pm
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Baby Raymond
Below is a review I received from a viewer who'd prefer to be anonymous. Read his experience and then view my thoughts below:

"It was a Saturday night. I had just returned home from the hospital after my brother regained consciousness following a surgery (entirely different story for another day) and was told that my five week old son, Raymond, was running a slight temperature. It didn’t seem like anything to worry about at the time, but at about 2am Sunday morning, he started stooling. It was about an hour apart between stools but by 6am it was down to 45 minutes.

And then I made a big mistake.
We rushed him to Duro Soleye Hospital at 34, Allen Avenue in Ikeja. We got there by 7:30am and didn’t get to see a doctor till 9am. Apparently the doctor who was on night duty was ‘fagged out’ after a night of staying awake watching TV (there were no emergencies that night. I asked!) and so was ready to go home. We pleaded for nearly 15 minutes before he agreed to see him ‘as an act of mercy.’ The doctor cursorily examined him, pronounced him severely dehydrated and admitted him. Then the Doctor left the building.

It took another 45 minutes before anyone came to take us to the room. A nurse brought us Oral Rehydration Therapy solution (ORT) and told us to give it to him every 5 minutes. He was already visibly weak and his ruddy complexion had paled into an ashen grey. My wife was in tears as she tried to give him the ORT. But scarcely had we begun when a student doctor and a nurse stormed in saying they needed to set up an IV line (or Drip, as it is more commonly known).

What followed was the most agonising hour of my family’s life. Raymond was pinned down by two nurses while the student doctor began piercing the 5 week old baby’s body in search for a vein. My son’s crying was horrendous to hear. So between comforting my wife and praying for a lucky break for this student doctor who was so obviously out of his depth, I was completely disoriented. They tried his wrists, they tried his feet, they tried his arms - prodding, piercing, twisting, turning and all the while he shrieked.

This went on for 45 minutes and his cries were getting weaker while my wife’s were getting stronger. I stormed into the nursery and told them to stop. I asked if the drugs couldn’t be administered orally and they said no. Apparently in a bid to offer me comfort, the matron said ‘he’s a baby, and with babies, getting a vein is trial and error.’ WHAT??? TRIAL AND ERROR???

Meanwhile the Paediatrician had come in, all dressed up to the nines in her Sunday Best. I thought, ah Thank God, someone with more experience. She didn’t even look at Raymond once, possibly because he would upset her planned schedule. I overheard the Matron tell her that there was an emergency with a severely dehydrated baby and was shocked to my very core to hear her say she was leaving by 10:30 sharp and was only doing discharges that morning. How could I even approach such a callous person without my smouldering displeasure erupting into full blown violence? So I told her my son was dying and I let her be. She obviously put it down to the histrionics of a parent’s pain-altered mind as she did not so much as say a word in reply. She actually left the building at 10:30 sharp. She never came to our room.

After torturing Raymond for an hour they gave up and brought him back to us and said we should start him on ORT. They gave us a bottle and said we should collect his stool the next time he stooled. The next time? What about all the diapers we had taken off? Couldn’t they analyse that? Apparently not.

Well, we continued the ORT and were barely 15 minutes in when Raymond started to throw up. We rushed to the matron to report and she said ‘burp him.’ She didn’t even look up from what she was doing. A child who is severely dehydrated, losing weight by the hour, is now throwing up his ORT and all you can say is ‘burp him?’ I suddenly understood, in a detached sort of way, how it could make sense to carry a shotgun into an establishment and shoot everybody there.

The final straw was when the student doctor came to clerk us. We told him we were giving Raymond Nospamin but had recently changed to Dentinox. He was non-plussed. He didn’t know the leading drug for Colic Ache; he didn’t even appear to know what Colic Ache was. At that point we decided it was enough and asked to be discharged.

They then decided to produce oral versions of the drugs they had wanted to administer intravenously. I went berserk.  I thought I had asked if these drugs could be administered orally and they had said no? So the hour long torture of my 5 week old son was really quite needless? My mother in-law who had now arrived had to calm me down and urged me to make haste for a better hospital.

We drove to Osuntuyi Hospital at 9, Alhaji Salisu Street, Obanikoro, where Raymond was born. The moment they set eyes on him, they dropped what they were doing, called in two doctors and the resident paediatrician who wasn’t in her Sunday best, (thank God). They performed a full blood count and gave him a shot of a broad spectrum antibiotic. They asked for the diaper we had last taken off and sent it off to the lab while they went about setting up an IV line. But this time, there was no prodding and piercing. They studied all the possible sites and immediately went for a vein in the head. This was heart wrenching for us but they got the IV in with a minimum of fuss. From arrival to being hooked up to the IV: 20 minutes.

Raymond recovered after being intravenously rehydrated for four days. Apparently he was the victim of fake or adulterated Infant Formula as the test results came back implicating the milk we were feeding him. It was said to be severely contaminated.

There was a huge gulf in the quality of care we received in both hospitals. Whereas the medical staff at Duro Soleye were nonchalant and brusque, those at Osuntuyi were attentive and courteous. They knew how to prioritise events; for example if they were filling out paperwork and we came to say the room was too cold or the IV was nearly finished, they would stop mid-sentence and come and attend to us at once. At Duro Soleye, they wouldn’t even acknowledge your presence. I could have lost my son to this indifference. This same Duro Soleye is the same hospital that once mixed up my test results and said I had Tuberculosis when I had Malaria (entirely different story for another day).


Please can Duro Soleye Hospital change its approach to health care delivery before they do some irreparable damage?"

My thoughts: 

There are so many things wrong with the above experience. It's so disheartening that a father, mother, family had to go through this ordeal. For starters, it's beyond pathetic that a trained medical practitioner would utter something like "with babies, getting a vein is trial and error". Say what? That's unacceptable! Especially in a field where human lives are at stake, let-alone the life of a little child. And then madam Sunday Best mentioned above. Are you kidding me? Are you really a Paediatrician? I'm just so confused and really wondering what could possibly be so important that you had to forsake your professional duty to save little-baby-lives. This is the kind of lackadaisical behaviour, among so many other things, that I think is killing Nigeria. After reading this review and the LUTH review I'm really concerned for the future of our hospitals...

Duro Soleye Hospital, step up your game. This is too poor!



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Duro Soleye Hospital, Ikeja.

July 7, 2013, 4:09 pm
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Baby Raymond
Address: 34 Allen Avenue, Ikeja, Lagos. Nigeria.
Tel: 08060161650
Website: n/a
My Rating: 1.5/5

**Tell us what you think of Duro Soleye Hospital! Was your experience different? Did you like it? Hate it? Would you recommend to a friend? Be social!! Rate your experience using the rating scale below & share your personal experience via the comments box. :)



Review by CE

This is part of a 2-part review. Click here to read full post.


It was a Saturday night. I had just returned home from the hospital after my brother regained consciousness following a surgery (entirely different story for another day) and was told that my five week old son, Raymond, was running a slight temperature. It didn’t seem like anything to worry about at the time, but at about 2am Sunday morning, he started stooling. It was about an hour apart between stools but by 6am it was down to 45 minutes.

And then I made a big mistake. We rushed him to Duro Soleye Hospital (hyp) at 34, Allen Avenue in Ikeja. We got there by 7:30am and didn’t get to see a doctor till 9am. Apparently the doctor who was on night duty was ‘fagged out’ after a night of staying awake watching TV (there were no emergencies that night. I asked!) and so was ready to go home. We pleaded for nearly 15 minutes before he agreed to see him ‘as an act of mercy.’ The doctor cursorily examined him, pronounced him severely dehydrated and admitted him. Then the Doctor left the building.

It took another 45 minutes before anyone came to take us to the room. A nurse brought us Oral Rehydration Therapy solution (ORT) and told us to give it to him every 5 minutes. He was already visibly weak and his ruddy complexion had paled into an ashen grey. My wife was in tears as she tried to give him the ORT. But scarcely had we begun when a student doctor and a nurse stormed in saying they needed to set up an IV line (or Drip, as it is more commonly known).

What followed was the most agonising hour of my family’s life. Raymond was pinned down by two nurses while the student doctor began piercing the 5 week old baby’s body in search for a vein. My son’s crying was horrendous to hear. So between comforting my wife and praying for a lucky break for this student doctor who was so obviously out of his depth, I was completely disoriented. They tried his wrists, they tried his feet, they tried his arms - prodding, piercing, twisting, turning and all the while he shrieked.

This went on for 45 minutes and his cries were getting weaker while my wife’s were getting stronger. I stormed into the nursery and told them to stop. I asked if the drugs couldn’t be administered orally and they said no. Apparently in a bid to offer me comfort, the matron said ‘he’s a baby, and with babies, getting a vein is trial and error.’ WHAT??? TRIAL AND ERROR???

Meanwhile the Paediatrician had come in, all dressed up to the nines in her Sunday Best. I thought, ah Thank God, someone with more experience. She didn’t even look at Raymond once, possibly because he would upset her planned schedule. I overheard the Matron tell her that there was an emergency with a severely dehydrated baby and was shocked to my very core to hear her say she was leaving by 10:30 sharp and was only doing discharges that morning. How could I even approach such a callous person without my smouldering displeasure erupting into full blown violence? So I told her my son was dying and I let her be. She obviously put it down to the histrionics of a parent’s pain-altered mind as she did not so much as say a word in reply. She actually left the building at 10:30 sharp. She never came to our room.

After torturing Raymond for an hour they gave up and brought him back to us and said we should start him on ORT. They gave us a bottle and said we should collect his stool the next time he stooled. The next time? What about all the diapers we had taken off? Couldn’t they analyse that? Apparently not.

Well, we continued the ORT and were barely 15 minutes in when Raymond started to throw up. We rushed to the matron to report and she said ‘burp him.’ She didn’t even look up from what she was doing. A child who is severely dehydrated, losing weight by the hour, is now throwing up his ORT and all you can say is ‘burp him?’ I suddenly understood, in a detached sort of way, how it could make sense to carry a shotgun into an establishment and shoot everybody there.

The final straw was when the student doctor came to clerk us. We told him we were giving Raymond Nospamin but had recently changed to Dentinox. He was non-plussed. He didn’t know the leading drug for Colic Ache; he didn’t even appear to know what Colic Ache was. At that point we decided it was enough and asked to be discharged.

They then decided to produce oral versions of the drugs they had wanted to administer intravenously. I went berserk I thought I had asked if these drugs could be administered orally and they had said no? So the hour long torture of my 5 week old son was really quite needless? My mother in-law who had now arrived had to calm me down and urged me to make haste for a better hospital.


Please can Duro Soleye Hospital change its approach to health care delivery before they do some irreparable damage?





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↧

Osuntuyi Medical Centre, Obanikoro

July 7, 2013, 4:21 pm
$
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Baby Raymond
Address: 9 Alhaji Salisu Street, Obanikoro, Lagos. Nigeria.
Tel: 08029442930
Website: click here.
My Rating: 4/5

**Tell us what you think of Osuntuyi Medical Centre! Was your experience different? Did you like it? Hate it? Would you recommend to a friend? Be social!! Rate your experience using the rating scale below & share your personal experience via the comments box. :)






Review by CE

This is part of a 2-part review. Click here to read full post.

After an awful experience at Duro Soleye Hospital, Ikeja (read review here), we drove to Osuntuyi Hospital at 9, Alhaji Salisu Street, Obanikoro, where Raymond was born. The moment they set eyes on him, they dropped what they were doing, called in two doctors and the resident paediatrician who wasn’t in her Sunday best, (thank God). They performed a full blood count and gave him a shot of a broad spectrum antibiotic. They asked for the diaper we had last taken off and sent it off to the lab while they went about setting up an IV line. But this time, there was no prodding and piercing. They studied all the possible sites and immediately went for a vein in the head. This was heart wrenching for us but they got the IV in with a minimum of fuss. From arrival to being hooked up to the IV: 20 minutes.

Raymond recovered after being intravenously rehydrated for four days. Apparently he was the victim of fake or adulterated Infant Formula as the test results came back implicating the milk we were feeding him. It was said to be severely contaminated.

There was a huge gulf in the quality of care we received in both hospitals. Whereas the medical staff at Duro Soleye were nonchalant and brusque, those at Osuntuyi were attentive and courteous. They knew how to prioritise events; for example if they were filling out paperwork and we came to say the room was too cold or the IV was nearly finished, they would stop mid-sentence and come and attend to us at once. At Duro Soleye, they wouldn’t even acknowledge your presence. I could have lost my son to this indifference. This same Duro Soleye is the same hospital that once mixed up my test results and said I had Tuberculosis when I had Malaria (entirely different story for another day).



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Unleash the Fela in You: Stop Blaming & Do Something!

July 7, 2013, 10:04 pm
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“Human rights nah my property, so therefore, you can't dash me my property.”

These lyrics have been stuck in my head for weeks. I knew it was a Fela song, but wasn't quite sure of the context. I finally got around to researching and found that the song is called “Beast of No Nation”. In this song, Fela explains that animals in human skin (referring to Nigerian leaders) don’t have the capacity to give human rights, only humans can. And even at that, Nigerians are entitled to human rights, so it makes no sense to give to people what is already theirs. Anyway, I digress a little, but would really encourage every Nigerian to not just hear, but also digest the lyrics of this song.

Now, to the point of this article.

I was speaking with a good friend of mine and was expressing my dissatisfaction with the lack of activism and communal living in Nigeria. I recall saying something along the lines of: “there’s no Fela in Nigeria now. Everyone’s just out for their pockets; no one genuinely speaking on behalf of the people”. And my friend’s reply, which really struck me, was this: “there’s a bit of Fela in each of us”. pause and ponder, we’ll come back to this one.

I’ve found that we Nigerians have a bad habit of not only blaming the government for a lot of our woes, but also believing that change will only come from God. Yes, our politicians have taken corruption to the next level, but aren’t we contributing to this corrupt system when we bribe airport officials to get in front of the line? Or when we pay security guards to illegally park our cars, even though we know it’s wrong? I want all of us blaming the government to take a step back for a minute, and ponder on this question: What have I done for my country lately? And am I contributing to this mess that we are in? Yes, a lot of the things we complain about are government responsibilities, but does that mean that we should continue to wait until the inefficient leaders we have do something? Definitely not!

You’re probably wondering “well, Efe, what can I do without the government?” I’m glad you asked. While volunteering with one of my favourite organisations, I met a top-ranking official (lets call him Yo) who works for the World Bank. Yo explained that he lives in a really fancy neighbourhood, but once he gets out, the surrounding areas aren’t as good and look very filthy especially during the weekends. So once a month, Yo buys big trash bags and goes to the filthy neighbourhood during the day to pick-up as much of the trash as he can. After our conversation, he was convinced that his efforts could have a larger impact if he’d just get his community involved. Now here’s a man making a difference without the help of any government.

I do believe that there’s a little bit of Fela in each us. That spirit that enables us see the woes in Nigeria, and at times, allows us to speak up. But lets take it to the next level. For starters, let us stop expecting God to come down from His throne to solve the issues of Nigeria. God works through people. Let us also stop blaming the government! We are fully aware that the government isn’t functioning at its optimal level. But we now, hopefully after reading this, know that we have a role, no, a duty, to help our country in anyway possible. Like my acquaintance, Yo, let us find ways that we can impact our communities without necessarily going through the government. Start something! The aim of this all is not only to cushion the ineffectiveness of our government for communities, and ourselves, but also to stop contributing to the problems of our country. Because our individual contributions can cause tangible change.

And so, my fellow Nigerians, I leave you with the famous words of John Kennedy, ask not what your country can do for you — ask what you can do for your country.



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New Website! And Updates for BBZ10 Contest

July 16, 2013, 9:40 am
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We've got tonnes of new reviews to upload, however, we are working on a new site and trying to avoid migrating additional data. Please bear with us. New reviews and site will be up shortly! Finalists for the BBZ10 will be sent an e-mail and voting will open on July 21st.

Thanks for all your support. :)
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The Place, Ikeja

July 15, 2013, 5:26 pm
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Address: 45,Isaac John Str. GRA Ikeja,Lagos. Nigeria. Tel: 07091047002 FB page: click here Operating Hours: 7:00 a.m – 12 mid night. Except Wed & Fri (7:00 a.m – 3a.m). **Tell us what you think of The Place, Ikeja! Was your experience different? Did you like it? Hate it? Would you recommend to a friend? Be social!! [...]
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HotNigerianJobs.com

July 15, 2013, 5:25 pm
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Name of Organization: HotNigerianJobs.com Website:  click here My Rating: 5 **Tell us what you think of HNJ! Was your experience different? Did you like it? Hate it? Would you recommend to a friend? Be social!! Rate your experience using the rating scale below & share your personal experience via the comments box. Rate your HNJ Experience! [...]
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Is the Lekki Toll A Complete Scam? A Review of The Lekki Concession Company, LCC

July 20, 2013, 5:14 am
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Below is a write-up I received from a friend, who’d prefer to remain Anonymous. Stories like these make me believe there’s hope for Nigeria! Read the article and share your thoughts/experiences via the comments box below. Also, if you’d like your article to be published on ReviewNaija, click here When I arrived Nigeria in December 2011 [...]
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Rhapsody’s VI

July 15, 2013, 3:33 pm
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Address: 19A Agoro Odiyan Street, Victoria Island. Lagos. Nigeria. Tel: +234 817 070 7075 Email: info@rhapsodys.com.ng Website: click here Operating Hours: verify with management Click here for menu **Tell us what you think of Rhapsody’s VI! Was your experience different? Did you like it? Hate it? Would you recommend to a friend? Be social!! Rate [...]
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